Any machine that shows signs of abuse or commercial use will void warranties and cannot be returned. Note: Sewing machines are not for “commercial” or “industrial” use unless clearly stated. Any item/part/accessory for a sewing machine that requires your input on sewing machine make and model.All software (sewing software, embroidery software, etc.).The Sewing Studio is not responsible for lost or stolen packages once delivered by the specified carrier.

If an item is defective please notify us right away so we may arrange for a replacement or refund of that item. Any product returned with missing items will have the full retail value of that item deducted from the amount refunded. We do not accept returns without being contacted first.Īll contents originally in package (instruction manual, warranty card, accessories, etc.) must be within the package and within factory box. Sewing Machines / Embroidery Machines / Sergers / Craft Machines have a 7 day return policy that begins on the date the machine was delivered.įor any return please contact us via explain the problem and why you wish to return or exchange the item. Here at The Sewing Studio Fabric Superstore we strive for customer satisfaction, but if for any reason one of our products does not meet your expectations we apologize in advance and would like to work with you to correct the problem.Īll items on our web site have a 30 day return policy*.

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